Hapa Preventive Maintenance

Volle Kostenkontrolle auch im Service

Durch vorbeugende Wartung lassen sich erhebliche Kosten einsparen und ungeplante Ausfallzeiten verhindern

Wer Betriebskosten nennenswert reduzieren, die Gesamtanlageneffektivität dagegen spürbar erhöhen möchte, sollte nicht nur die eigentlichen Produktionsanlagen und direkte Kosteneinsparungen im Blick haben. „Eine ebenso wichtige Rolle kann dabei der Einsatz von vorbeugender Wartung spielen“, sagt Selami Ayhan, Leiter Service bei Hapa. „Nach unseren Erfahrungen lassen sich die Betriebskosten damit um bis zu 15 bis 20 Prozent senken. Das ist ein beachtlicher Wert, wenn man bedenkt, welche aufwändigen Massnahmen sonst üblicherweise notwendig sind, um derartige Einsparungen erzielen zu können.“

Die Gründe dafür liegen auf der Hand: Eine rein auf reaktive Wartung ausgelegte Fertigung muss immer mit ungeplanten Zusammenbrüchen der Produktion auf bestimmten Linien rechnen. Daraus resultieren Umplanungen in der Fertigung, die mit manuellem Aufwand und nicht zuletzt mit erheblichen Personalressourcen einhergehen, etwa für Extraschichten und Überstunden. Ungeplante Stillstände werden zudem häufig verlängert und für das Unternehmen noch kostenintensiver, wenn ausgerechnet in einem Notfall Servicespezialisten nicht schnell genug vor Ort sein können, Expresszuschläge fällig werden oder passende Ersatzteile gerade in diesem Moment nicht verfügbar sind. 

Eine vorbeugende Wartung kann ungeplante Stillstände effektiv verhindern und dazu beitragen, Produktionsressourcen gleichmäßiger auszulasten. Gleichzeitig verlängert sich die Lebenszeit der einzelnen Maschine, ihre Effizienz und Leistungsstärke bleibt auf höchstem Niveau erhalten. Das hat auch direkten Einfluss auf die Zufriedenheit der Kunden und nicht zuletzt auf die Arbeitssicherheit. Zudem können Anwender ihren eigenen Bestand an Ersatz- und Verschleissteilen erheblich verringern; das bedeutet weniger Lagerplatz und weniger Aufwand beim Verwalten dieser Teile. Die Kosten, die durch vorbeugende Wartung entstehen, sind zudem transparent, lassen sich von vornherein budgetieren und genau den Maschinen zuordnen. „Unser Kunde hat damit bei jedem unserer Systeme die volle Kostenkontrolle“, sagt Selami Ayhan.

Weil vorbeugende Wartung in definierten Abständen erfolgt, werden diese Termine von vornherein planbar. Sie lassen sich dann so legen, dass sie zu Zeiten durchgeführt werden, an denen die Anlagen ohnehin stillstehen. Das wiederum entlastet Personal und Budgets. „Instandhaltungskosten können erfahrungsgemäss somit bereits durch die Umstellung von reaktiver auf vorbeugende Instandhaltung, abhängig von den Eigenschaften der zu wartenden Bestandteilen und bestehender Wartungsstrategien, um bis zu 30 Prozent sinken“, hat die Unternehmensberatung KPMG kürzlich festgestellt .

Hapa Kunden profitieren ausserdem davon, dass vorbeugende Wartung stets ein umfassender Service ist. Er reicht von der Durchsicht der Systeme über den Austausch von Verschleissteilen bis hin zu Software-Anpassungen, -Empfehlungen und -Updates. Bei Wiederinbetriebnahme der Maschine erfolgt zudem ein Drucktest. Ausserdem erhält der Kunden am Ende der Wartung einen detaillierten Bericht über den Gesamtzustand der Maschine und die Wartungsmassnahmen, die durchgeführt wurden. „Von grossem Wert ist auch der direkte Austausch mit einem Hapa Service-Techniker vor Ort. Denn er kann dem Produktionsteam bei dieser Gelegenheit immer wieder wertvolle Tipps für die Praxis geben“, sagt der Hapa Serviceleiter. „Umgekehrt ist es für uns wichtig, stets nah an den realen Produktionsbedingungen unserer Kunden zu sein. Damit können wir unsere Serviceangebote auch künftig so gestalten, dass Anwender den grösstmöglichen Nutzen daraus ziehen.“ Hier finden Sie weitere Infos zur vorbeugenden Wartung von Hapa und können direkt mit einem Spezialisten Kontakt aufnehmen.
 

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PRIVACY POLICY UNDER ART. 13 OF EU REGULATION 2016/679 (GDPR)

1. General provisions

1.1 Introduction. Coesia S.p.A. (“Company”) is the holding company of an industrial group made up of several entities operating internationally (“Coesia Group’ Companies”), including, in particular, the Coesia companies listed on the website as hereby defined. Company, in accordance with the Coesia Group commitment to international compliance with data protection laws, is accordingly committed to protecting personal data collected through the “Contact us” form of the Coesia Group Companies’ websites (“Website”), according to any national legislation in force on personal data protection (“National Data Protection Laws”) and the EU General Data Protection Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing the Directive 95/46/EC (“GDPR”). This Privacy Policy explains how information and data identifying individuals (“Personal Data”) received by Coesia Group’ Companies through their Websites are processed.

1.2 Joint-Controller. Coesia S.p.a. and its worldwide affiliates (“Coesia Group”), act as joint-controllers under art. 26 of GDPR of the personal data that you decide to provide us through the website.

1.3 Amendments. Coesia Group reserves the right to amend and update the Privacy Policy because of any further new or revised provisions of any national and EU laws and regulations on personal data protection. Any new release of the Privacy Policy shall be published on the Website as a replacement of the previous version and shall be valid and enforceable from the publication date, unless otherwise specified.

1.4 Applicable rules. Coesia Group processes Personal Data in accordance with: (i) provisions of National Data Protection Laws in force as of the date of the Privacy Policy; (ii) provisions of the GDPR and, in particular, with the principles set forth in the same, such as, inter alia, lawfulness, fairness and transparency, purpose limitation, data adequacy and minimisation, accountability, accuracy, and – prior to any processing activity – the principles of privacy by design and privacy by default; (iii) guidelines and decisions issued by the competent supervisory authority (“Supervisory Authority”).

2. Data subjects and scope of application

2.1 Data subjects. Coesia Group processing activities relate to any individual who decides to fill in the “Contact us” form on the Websites. For the purposes of this Privacy Policy, these persons are to be intended as Data Subjects, as defined in the National Data Protection Laws and in the GDPR.

2.2 Scope of application. The Privacy Policy shall be applicable to Data Subjects, provided that Coesia Group’ Companies, in their capacity as Joint-Controller, are only liable for the processing of Personal Data, which are under its own powers, duties and liabilities.

3. Types and source of processed Personal Data

3.1 Source. Coesia Group processes the Data Subjects’ Personal Data – as hereinafter specified – provided directly by the Data Subjects through the “Contact us” form of the Websites.

3.2 Identification data. Coesia Group processes Data Subjects’ Personal Data, that consist of your identification data (such as, for example, name, surname, company, e-mail address, citizenship, city, phone number ecc.). Furthermore, Coesia Group will process all information – which however shall only include – if any - common personal data - that you will decide to provide us through the “Message” field in the “Contact us” form on the Websites.

4. Legal basis for and purposes of processing the Personal Data. Period of data retention

4.1 Legal basis. The legal basis for the processing of Personal Data is: (i) the execution of a contract or pre-contractual steps to be taken at the request of Data Subjects prior to entering into a contract about purpose under art. 4.2 A); (ii) the consent given by Data Subjects to the processing of their Personal Data; (iii) Legitimate Interest about purpose under art. 4.2 C).

4.2 Purposes. Coesia Group processes Personal Data for the following purposes, as specified in the table here in below, in which is furthermore highlighted (a) if an express consent to processing of Personal Data is needed (or not ) as well as (b) the period of data retention:

Purposes

Consent

Data retention

A) Processing of personal data in order to reply to queries concerning the company activities

Not required

Until the purpose is achieved

B)    Processing of personal data in order to send newsletters, promotional and advertising and/or other materials for marketing communication purposes by Coesia Group’s companies

Required

Until the withdrawal of consent or until a denial has been communicated

C)    
Processing of personal data in order to send to customers email marketing communications, concerning Coesia Group’s services or products similar to those already supplied, by virtue of previous business relationship (“soft spam”), unless a communication to refuse or unsubscribe from marketing (“opt out”) has been made by said customers, according to applicable laws.

Not required

Until the “opt out” has been communicated

4.3 Optional/Mandatory supply of Personal Data. Subject to what specified above, the provision of Personal Data is optional and free. However, failure to provide Personal Data may prevent Data Subjects from receiving communications and/or replies to their queries concerning the company activities.

5. Persons in charge of the processing and processors

5.1 Persons in charge of the processing. As specified above, Coesia Group processes Personal Data collected from the Data Subject through the Websites. Directors, shareholders and independent collaborators (independently from the contractual relationship concerned) of the Coesia Group may process Personal Data in their capacity as persons in charge of the processing, according to National Data Protection Laws and to art. 29 of the GDPR. The persons in charge of the processing are duly trained and empowered to allow access to Personal Data according to the Privacy Policy and subject to their tasks being performed and assignments.

5.2 Processors. The Coesia Group may designate as processors entities/individuals for the purposes described above. The complete list of all processors may be required by Data Subjects to the Coesia Group, by sending an email to the email address cpo@coesia.com.

6. Method of processing, storage of Personal Data and security measures

6.1 Methods of processing. The Personal Data of Data Subjects are processed almost exclusively through automated procedures, by using computerized systems and softwares or, in a limited number of cases, through manual means (e.g. on paper), provided however that in any event such Personal Data are processed adopting methods which are strictly related to the purposes for which such data have been collected and anyway to ensure their security, in accordance with the GDPR and the National Data Protection Laws.

6.2 Place of automated data processing. Processing of Personal Data is made by the Coesia Group as joint-controllers and/or – if appointed – by the processors. Personal Data are stored in the head offices of the Coesia Group’s companies where the physical servers are and in some cases on servers of third parties, which provide cloud services to allow storage of Personal Data.

6.3 Transfer of Personal Data. Personal Data may be transferred in order to achieve the purposes described above to Coesia Group acting as joint-controllers, whether they are located in EU or in third countries outside the EU, provided however that in the latter case, the transfer of Personal Data as above specified shall be made subject to the Coesia Group’s assessment of full compliance with the provisions of chapter V of the GDPR and in particular with article 49.1 B).

6.4 Dissemination of Personal Data. Personal Data will not be disseminated.

7. Data Subjects’ rights

7.1 Rights. Data Subjects, when they are individual/natural persons, may directly address to the Company or the processor/s designated by the same in order to enforce their rights according to provisions of National Data Protection Laws and to the GDPR (articles 15 and subsequent articles), and, in particular, to have access to their own Personal Data, obtain updating and rectification or erasure of the same, restriction of processing, as well as obtain data portability by sending an email to the email address privacy@coesia.com or, with specific regard to the newsletter, by clicking the “unsubscribe” button or following the instructions published on the Website.

7.2 Right to object. With the same procedures described above, Data Subjects may object, in whole or in part, to the processing of Personal Data concerning them, where the relevant legal basis is constituted by the legitimate interests of Coesia Group, pursuant to and with the effects provided for by Article 21 of the GDPR, having regard in particular to direct marketing.

7.3 Complaint. The above notwithstanding, according to article 77 of the GDPR, Data Subjects, when they are individual/natural persons, may lodge a complaint with the competent Supervisory Authority, in order to enforce their rights, as specified above.

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